We live in a city by the sea. There are many fun things the city has to offer during summer,…
Do you care if the driver speaks your language?
Recently, I had to help some friends arrange travel itinerary in Taiwan because they don’t speak Chinese. It is rather…
Fine Dining
Having lived in big metropolitan cities for most of my adult life, I have had the opportunities to experience many…
HCD, yay or nay?
When I got my first job as a design professional (frankly, I think anyone can design in their own way…
Let’s give it all away!
A few days ago, I attended a very cool digital conference called “24 Hours of UX” which is a conference…
Everything is funny… at the end.
If you live in New York City, you probably have seen the big posters in subways featuring Anna Wintour’s leadership…
The little things we appreciate now!
If you’re like me, you’ve lived in cities throughout almost your entire life, you probably never realize how many little…
7 things I learned about Remote Workshop
2020 has been a turbulent year for me… and for many. I started the year with a medical leave and…
Our job
I recently came across this quote from the movie, Patch Adams. “Our job is improving the quality of life, not…
To print or not to print? That is the question!
Last weekend, my husband and I went to Disney and Universal Studio in Orlando. While I typically have many complaints…
The one thing you need to add to your toolbox today…
This past week, I was very honored to have my long-time mentor, whom I truly look up to, came to…
I’m back!
In the process of starting my new year (and reviewing my past year), I decided to pick up writing again!…
Documentary: Nordic Service Design
Living in the big apple, I often find myself very busy with the hustle and bustle of the big city.…
Joe & the Juice
My first time at Joe & the Juice was in the Copenhagen Airport (3 years ago I think). It was…
Is it possible to replace a bad experience?
Last weekend, I had to travel to Chicago due to family emergency. During my short visit, I stayed at the…
Hairy Arms, Painting Ducks, and Design Decisions
Last week, I volunteered at UXPA’s talk by Tom Greever on the topic of how to articulate design decisions. Coming…
One membership….different standards!
Have you ever had a membership that gives you access to different facilities or services, such as a gym or…
Why user flow matters!
I’ve reached an age that most of my friends are either getting married or having kids. Different cultures have different…
The magic of hand-writing
When was the last time you received a hand-written letter? Do you remember how you felt? Why did you feel…
Beyond the “Making” point
Yesterday, I officially completed my master’s degree. Many people asked me what my favorite class was in the program? I…
Page Turners at Amazon Bookstore
Last week, I went to Amazon Bookstore in Columbus Circle. Although this wasn’t my first time visiting Amazon Bookstore in…
Bookstore in Tate Modern Museum
I love reading but the lack of physical bookstores nowadays made the simple act of browsing difficult. Although it is…
KA or KB?
If you’ve ever been to London, you must have rode their cute double-decker busses. Like any public transportations, most of…
06089
06089 is the Citi bike that I had to return to today … in order to avoid getting bankrupted by…
ConnectIreland and Dublin Airport
My good impression of Dublin did not just end at Guinness Storehouse or the Preclearance. Not only did I have a…
Guinness Storehouse
When was the last time you actually learned something new from a museum visit? I couldn’t recall any … until…
I’ve learned that …
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget…
The $2,000 Voucher
Have you ever been offered a travel voucher if you volunteer to give up your airplane seat? It is not…
What is your door-to-door commute like?
“What is your door-to-door commute like?’ – this has been a question that came up many times since I started…
Great User Research in an Agile World
Tonight, I attended the event hosted by UXPA in the city. Everyone in the industry has been saying how they…
Emerging experience
At work this week, we were asked to try to incorporate emerging technologies into our current design. Many companies are…
SmartLink, not so smart
I recently started a new job that requires me to take the path to New Jersey. While I certainly had…
Early Check-In
I had a great experience with The Godfrey Hotel during my recent visit to Chicago. You should be able to…
When you find design in urban planning
Singapore has always been one of my favorite cities in the world. I admire how Singapore, being one of the…
7-11 in Taiwan
Have you ever been to a 7-11 in Taiwan? In the States, 7-11 isn’t a big brand name, but it…
Mindful Technology
The first time I learned about the term mindful technology was when I attended Interaction 17. It was my first major UX…
The purpose
Life is short, don’t let a bad experience ruin your day. It’s easier said than done. Living in New York City is especially hard.